Starkey Sound Bites

Have you questioned your understanding of the hearing care professional's journey with their patients? Join us as we delve into this intricate journey with Michael Tease, Chief Retail Officer for Audibel. We explore how each professional's commitment to their patients leads to life-altering improvements in hearing loss treatments. Michael shares how his diverse background, spanning from law to the hearing aid industry, as well as his family history of hearing impairment, shaped his understanding of hearing loss and the dedicated professionals treating it.

The conversation also dives into how retail strategies are revolutionizing the healthcare sector. Michael reveals how they've implemented these strategies at Audibel, from merchandising displays to a hybrid model of care that includes telehealth services. This intersection of healthcare and retail shows how it not only benefits patients but also provides a competitive advantage for hearing care providers.

Topics such as the tech-savvy baby boomer generation, the impact of social media, and changing expectations surrounding hearing aids are all discussed. This episode concludes with a look at the connection between hearing aids and preserving cognitive function in the aging population. It's a conversation about how new technologies are changing perceptions and the importance of staying mentally engaged. Don't miss out - tune in and be a part of this enlightening conversation!

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In this episode of Starkey Sound Bites, host Dr. Dave Fabry interviews Dr. Seth Dobrin, an expert in artificial intelligence (AI) and a hearing aid user. They discuss Dr. Dobrin's journey to getting hearing aids, the stigma associated with hearing loss, and the positive impact that hearing aids have had on his life. They also delve into the topic of AI, including the potential benefits and challenges it presents.

Dr. Dobrin emphasizes the importance of responsible AI and human-centric design, particularly in the context of healthcare and the workforce. He predicts that AI will create more jobs in the future. Dr. Dobrin also shares his wishes for the future of hearing aids, including seamless translation capabilities and the integration of health monitoring features.

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Ever wondered how hearing aid software products are developed and improved based on user feedback? Dr. Dave Fabry talks to Laura Woodworth, Principal Product Manager at Starkey, about her journey in working to create Starkey’s Pro Fit fitting software. Laura's story starts from her time in speech pathology, transitions into a clinical fellowship year at Starkey, and lands into her current role focused on creating the best fitting software in the industry.   
 
We dig deep into the fascinating process of developing Pro Fit, a software that marries feedback from customers and stakeholders. Laura emphasizes how the team at Starkey integrated 'Aha moments' into their creation process to solve common issues. Our conversation also veers towards Telehear, the innovative collaboration between the fitting software and mobile app, which offers clinicians comprehensive data for informed decisions. Laura also shares her thoughts on the growing importance of Telehealth and how My Starkey enhances the user experience with self-check and diagnostic tools. Prepare to be inspired and informed as you journey through this narrative of development, innovation, and user-centric strategy. 

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This episode promises a deep understanding of the intricacies behind Starkey's operations, straight from the voice of our Chief Sales Officer, Jeff Geigel. We navigate the European landscape discussing Starkey's growing presence in markets like France and Germany. Listen as we share our experiences from the significant annual European Congress (EUHA), an event that allows us to connect with partners, employees, and customers to showcase how we prioritize patients in our daily operations.

Here's a fascinating fact about the current hearing aid landscape - customer expectations show intriguing variations across different regions. Jeff provides a richly detailed exploration of how our Genesis AI technology has been meeting and exceeding these expectations, driving impressive user acceptance and satisfaction. We share our thoughts on the importance of delivering natural sound, spatial awareness, and soft speech intelligibility, and the unique benefits of our wireless CICs in different markets. EUHA plays a critical role in this context, serving as a platform to gather invaluable feedback from customers worldwide.

Have you ever wondered about the future of hearing aid technology and the role of professional interventions in different markets? We wrap up the discussion with an engaging conversation about Starkey's future plans for development and international expansion. Jeff discusses the specifics, covering Edge Mode, Self-Check features of Genesis AI, and the strategic use of Kevlar in the snap-fit process. As we appreciate the collaborations and insights that have significantly contributed to increasing the adoption of our technology, we promise you an enlightening journey through the world of Starkey and hearing aid technology.

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Join us on a unique journey as we chat with Derek Johnson, the man behind the Insta-famous duck, Ben Afquack. Derek's not your typical IT professional - he's leveraged his creative flair and duck-loving passion to make serious waves on social media. If you've ever wondered how to cut through the noise and stand out in the crowded digital landscape, Derek's story is sure to inspire. 

The secret sauce? Authenticity, a consistent theme, and quality content. We discuss how these elements can help you build a strong following on social media, whether you're promoting a business or a pet. But it's not just about numbers - Derek stresses the importance of resonating with your audience. Learn how to avoid filler content and make every post impactful and engaging.

But let's not forget about the star of the show - Ben Afquack. Learn how Derek balances internet fun with social good, using his platform to support mental health resources and grow a small business. So, whether you're a social media newbie or a seasoned pro, this episode is packed with insights that are sure to ruffle your feathers (in the best possible way).

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Strap in for an adrenaline-charged dialogue with up-and-coming race car driver, 16-year-old William Sawalich. He's not just about speed and precision on the track, but also an animal lover, drum enthusiast, and an advocate for hearing health and hearing protection. William shares his journey from racing quarter midgets and Legend Cars to stepping into the fast-paced ARCA Series, all while delving into the significance of hearing health in his journey.

The conversation takes an exciting turn as we discuss the art of balancing communication with noise exposure with his crew, which is a daunting challenge faced by many in the sport. However, with his custom SoundGear racing ear molds, William is able to effectively communicate with his team while on the track. We explore his victories in the ARCA Series, a pit stop before he shifts gears to the NASCAR Xfinity series. Fasten your seat belts for an exhilarating ride into the world of motorsports guided by William Sawalich's unique perspective.

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Ever wonder how your hearing and balance play a significant role in preventing falls, especially for older adults? Our latest podcast episode brings you an enlightening conversation with Dr. Richard Gans, a global authority on hearing and balance. A personal journey driven by his mother's struggle with intractable Meniere’s disease led him to audiology and shaped his commitment to understanding and treating vertigo. He reflects on the early days of Auditory Brainstem Response (ABR) and Electrocochleography (ECOG), while emphasizing his drive and desire to earn his PhD.

As we mark Fall Prevention Awareness Week, we delve deeper into the labyrinth of the audio-vestibular system. This complex network, akin to a duplex, comprises of the cochlea, or the flat, and the vestibular system, or the townhouse. Dr. Gans shares his transition from retail to a medical model in his practice, highlighting the importance of healthcare providers to stay relevant. As we round up our conversation, we underscore the imperative of collaborative healthcare and discuss patient validation and take inspiration from the optometry model that exemplifies team-based care. Tune in for an insightful discourse on the correlation between hearing-balance and fall prevention!

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Starkey is at the forefront of innovation, continuing to push the edge of what is possible. If you have ever wondered how hearing technology is developed, Dr. Dave Fabry and Nate Johnson, Starkey’s Director of Product Management, have a detailed discussion on how key decisions are made, how critical feedback from both hearing care professionals and patients is incorporated into product development, and the complexity of hearing aid development cycles. 

Dave and Nate have a candid discussion on how by transforming hearing aids from single function listening enhancement devices into multi-functional and multipurpose health and communication tools with advanced sensors and artificial intelligence technologies, today’s hearing aids have sophisticated and groundbreaking technology that is having a real impact on people’s lives. 

Learn more about the addition of new products to the impressive Genesis AI product line, as well as new enhancements designed to offer unprecedented benefits to both patients and hearing healthcare professionals. 

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Justin Osmond, who is part of the famous Osmond family, has navigated the world of hearing loss since birth. In this enlightening conversation, Justin talks candidly about the emotional roller coaster associated with hearing loss, discussing the pressing need for early detection, intervention, and support. 
 
Growing up with severe to profound hearing loss posed unique challenges for Justin, from playing sports to interacting with peers while wearing hearing aids. Yet, he did more than just survive; he thrived, thanks to technological advancements boosting his confidence and easing his nerves. Justin reflects on the impact hearing loss has had on his mental health  - and how he was able to overcome his anxiety and isolation associated, educating those around him and even turning the tide on bullying. The game-changer? Starkey’s Genesis AI, an innovation that has transformed his life and armed him with a new superpower. 
 
Justin and Dave also delve into the profound impact of hearing aid technology on his life and those around him, including reduced anxiety, the sheer joy of participation in daily activities, and the thrill of experiencing clarity and understanding that was previously elusive. Join us to hear Justin's hearing journey and discover the invaluable role of hearing aids in reducing anxiety, overcoming hurdles, and living a fulfilling life. It's a conversation that promises to be as informative as it is inspiring. 

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What if your newborn was diagnosed with hearing loss? How would you navigate the intricate journey of early diagnosis, the emotional toll, and strategizing the best possible care for your child? Nicky Hemann from Starkey's HR leadership team shares her experience raising her daughter Kaylee, who presents with a severe to profound hearing loss as a result of Cytomegalovirus (CMV).  
 
From the shock of the initial diagnosis to having her daughter implanted with cochlear implants, Nicky unfolds the narrative of her family's experience. You'll glean invaluable insights as Nicky shares their routine of attending both an oral school and a deaf school, and the underlying importance of allowing Kaylee to choose her preferred mode of communication. We conclude this episode with Nicky’s advice for parents grappling with similar situations, advice for professionals on how to best communicate difficult news to patients, and her heartfelt account of how she's helping Kaylee lead a fulfilling life. Tune in to our episode to learn about the power of support and awareness. 

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